1. Introduction

Accents In Cleaning ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website accentsincleaningbrentwood.com (the "Website") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services. By accessing the Website or using our services, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate
• Schedule a cleaning service
• Contact us through our website
• Subscribe to our newsletter
• Participate in surveys or promotions

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Home address
• Payment information (when applicable)
• Information about your property (size, carpet type, etc.)

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and your browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit on our Website
• Time and date of your visit
• Time spent on pages
• Referral source

2.3 Cookies and Similar Technologies

We may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities. Cookies are small files placed on your device that allow us to enhance your experience on our Website. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may not function properly.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Provide and Improve Services

• Deliver the services you request
• Process payments and transactions
• Schedule and confirm appointments
• Respond to your inquiries and requests
• Improve our Website and services
• Develop new products and services

3.2 Communication

• Send service confirmations and updates
• Provide customer support
• Send marketing communications (with your consent)
• Notify you about special offers and promotions
• Request feedback on our services

3.3 Business Operations

• Maintain and improve the safety and security of our Website
• Detect, prevent, and address technical issues
• Protect against fraudulent, unauthorized, or illegal activity
• Enforce our terms and conditions
• Analyze usage patterns and trends

4. Disclosure of Your Information

We may share your personal information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 Legal Requirements

We may disclose your information where we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to exercise or defend our legal rights.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security measures are perfect or impenetrable. We cannot guarantee the security of your personal information transmitted to our Website, as transmission of information via the internet is not completely secure. Any transmission of personal information is at your own risk.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Privacy Rights

7.1 Access, Correction, and Deletion

You have the right to request access to, correction of, or deletion of your personal information. You may also request that we restrict or cease processing of your personal information. To make such a request, please contact us using the information provided in the "Contact Us" section below.

7.2 Marketing Communications

You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or by contacting us using the information provided in the "Contact Us" section below.

7.3 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information. Please contact us for more information about your specific rights under California law.

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

9. Third-Party Websites

Our Website may contain links to third-party websites and services. We have no control over the content, privacy policies, or practices of these third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: